Home > Shipping Information
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SkateMall is the only skate shop online that offers FREE SHIPPING for all orders to the continental US. You must use the code "skatemall" during checkout to receive free shipping. We cannot discount orders placed without using the code. Free shipping includes standard/ground shipping. There is no shipment date or transit time guarantee for free shipping. Expedited shipping is available during checkout for a fee. No free shipping to AK, HI, PR, APO or International.
Call or email with any questions about shipping and to verify ship date for rush orders.
Ship/delivery date is not guaranteed unless you call to verify availablity and ship time.
- Actual shipping charges may vary from the displayed rates. We will contact you if this is the case.
Additional FedEx Out of Area surcharges may apply for rural areas.
- Shipping charges may vary for phone orders.
- In many cases we can ship your skates out the same day, if the order is placed before 11 AM CST.
Some orders (including special mounts) may take longer to ship than others.
Most in stock orders ship within 24 - 48 hours.
If you order is urgent please call us toll free at 877-597-1734 to verify ship date.
Shipment date is not guaranteed unless you call to confirm rush shipment.
- We cannot be responsible for any delays caused by inclement weather, acts of God, security checks, customs, or any other situation that is beyond ours or the carriers control.
- Shipping days starts the day after it is able to be shipped (not necessarily the day the order is placed).
For example, a 3 Day Select order shipped on Monday will be delivered on Thursday.
- Orders placed on Friday, the weekend or on holidays may not be shipped until the next business day.
- Delivery Time is based on business days and does not include weekends or holidays.
See the FedEx Days Of Operation Holiday Schedule.
- Some packaged shipped with FedEx Home Delivery MAY be delivered on Saturday.
If you need Saturday delivery or other rush delivery please call us toll free at 877-597-1734 to confirm.
Saturday delivery is not guaranteed unless verified in advance. There may be an extra fee for Saturday delivery.
- Shipping charges may vary for Alaska and Hawaii.
- We don't require a signature or add extra insurance unless specifically requested. Additional fees may apply.
- We offer Free Standard Domestic Ground Shipping for most orders that total $250 or more, unless otherwise noted. Products that offer "Free Shipping" include Ground or equivalent shipping for the continental US only and must be ordered alone, or with other "Free Shipping" items. No free shipping to AK, HI, PR, APO or International.
- For fastest service, orders may be split and shipped from different locations.
- INTERNATIONAL NOTE: Customer is responsible for ANY and ALL customs, taxes, duties and any and all other fees. This includes any provincial/state taxes imposed by your government. These duties/taxes will be COD and payable to the carrier upon delivery. Please contact your appropriate government agency regarding the taxes that may apply to imports to your area. We are not able to provide false customs documentation or mark items as gifts. International shipments may be subject to delays.
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